Technical Implementation Manager

San Francisco, California, United States · Customer Success

Description

People.ai is building the world’s first AI for managing sales teams and helping sales managers make data-driven decisions. You’ll be joining a veteran team with experience at market leaders including Marketo, InsideSales.com, and Mixpanel. People.ai is backed by Y Combinator and recently announced its A round of funding from Lightspeed Venture Partners.

We’re looking for a Technical Implementation Manager to help define our customer experience and build a world-class customer organization. Our ideal candidate is someone who has experience managing the technical implementation and onboarding process for new customers.

The Technical Implementation Manager will be responsible for partnering with our customers to understand their needs and then mapping our software solution to meet those needs. Experience managing technical projects is a must. You’ll partner with engineering and leadership to create a clear, concise and engaging implementation process. And, then run that process and refine it over time. Prior experience with Zendesk, Intercom, Jira, Salesforce Service Cloud, etc. is a plus!

Requirements

Responsibilities

Requirements

Nice to Haves

Benefits

Work will be done in our San Francisco HQ. We offer a competitive salary with ground floor equity, a young innovative company culture, lunches and free snacks and drinks. At this time we are unable to provide visa sponsorship.

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