Solutions Consultant

San Francisco, California, United States · Customer Success

Description

People.ai is building the world’s first AI for managing sales teams and helping sales managers make data-driven decisions. You’ll be joining a veteran team with experience at market leaders including Marketo, InsideSales.com, and Mixpanel. People.ai is backed by Y Combinator and recently announced its A round of funding from Lightspeed Venture Partners.

We’re looking for a Solutions Consultant to help define our customer experience and help build a world-class customer organization. Our ideal candidate is someone who has experience managing the technical implementation and onboarding process for new customers.

The Solutions Consultant will be responsible for partnering with our customers to understand their needs and then mapping our software solution to meet those needs. Experience managing technical projects is a must. You’ll also create help center content for employees and customers and partner with engineering and leadership to create a clear, concise and engaging onboarding process. Prior experience with Zendesk, Intercom, Jira, Salesforce Service Cloud, etc. is a plus!

Requirements

Responsibilities

Requirements

Nice to Haves

Benefits

Work will be done in our San Francisco HQ. We offer a competitive salary with ground floor equity, a young innovative company culture, lunches and free snacks and drinks. At this time we are unable to provide visa sponsorship.

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